Customer communication on defects
How to effectively inform customers about coffee defects and maintain trust.
Roast defects & troubleshooting
Cupping feedback loop
How to use cupping sessions to inform roast adjustments and improve coffee consistency.
Corrective profile adjustments
How to adjust roast profiles to correct defects and achieve consistent cup quality.
Measuring and reducing defect rates
How to quantify roast defects systematically and implement strategies to reduce them for consistent quality.
Bean fracture and chipping
Recognize the causes and prevention methods for fractured or chipped coffee beans during and after roasting.
Oil on beans and degradation
Understand why oils appear on roasted coffee beans and how this relates to bean degradation and roast quality.