Green, roast, and brew QC checkpoints
How to establish quality control (QC) checkpoints across the coffee supply chain—from green beans, through roasting, to brewing—to ensure consistency and excellence.
Brand reputation
Batch coding and traceability
How batch coding and traceability systems support quality control, compliance, and consumer trust in coffee packaging.
Food safety and HACCP basics
The fundamentals of food safety in cafés, the HACCP framework, and how to apply preventive controls to protect customers and comply with regulations.
Consistency and recipe cards
Why recipe cards are essential for consistency in beverage preparation and how they help maintain quality across baristas and shifts.
Acceptance thresholds and tolerances
How to set clear quality thresholds and tolerances to ensure consistency in coffee production and brewing.
Customer communication on defects
How to effectively inform customers about coffee defects and maintain trust.