Supplier scorecards and audits
How to use supplier scorecards and audits to evaluate and improve the performance of coffee suppliers, ensuring consistency, transparency, and long-term partnerships.
Coffee quality
Cupping schedule and calibration
How to design a cupping schedule for ongoing quality checks and how to run calibration sessions to align tasters’ sensory evaluations.
Tolerance bands and QC gates
How to set tolerance bands and quality control (QC) gates for brewing recipes, ensuring consistency while allowing practical flexibility in production environments.
Data logging and experiment design
How to design structured coffee experiments and use data logging to track variables, extract insights, and improve consistency.
Oxygen absorbers and indicators
How oxygen absorbers and indicators are used in coffee packaging to extend shelf life and provide quality assurance.
Service standards and hospitality
How cafés define and implement service standards to deliver consistent hospitality, improve customer loyalty, and enhance brand identity.