Demand trends and consumer segments
How demand trends shape the global coffee market and how different consumer segments influence pricing, product development, and café strategies.
Consistent quality
Supplier scorecards and audits
How to use supplier scorecards and audits to evaluate and improve the performance of coffee suppliers, ensuring consistency, transparency, and long-term partnerships.
Cupping schedule and calibration
How to design a cupping schedule for ongoing quality checks and how to run calibration sessions to align tasters’ sensory evaluations.
Tolerance bands and QC gates
How to set tolerance bands and quality control (QC) gates for brewing recipes, ensuring consistency while allowing practical flexibility in production environments.
Equipment maintenance calendars
How to set up and follow equipment maintenance calendars in cafés to minimize downtime, extend machine lifespan, and ensure consistent drink quality.
Direct trade and relationship coffee
The concept of direct trade and relationship coffee, how it differs from certifications, and its role in building sustainable supply chains.