Career ladders in coffee
The different career ladders in coffee, from entry-level positions to advanced roles, and how certifications, competitions, and mentorship support professional growth.
Customer service
Mentorship and apprenticeship
The role of mentorship and apprenticeship in developing coffee careers, and how both mentors and apprentices benefit from structured learning relationships.
Barista and Brewers Cup competitions
An overview of the World Barista Championship (WBC) and World Brewers Cup (WBrC), their competition formats, skills tested, and career relevance for coffee professionals.
SCA Coffee Skills Program modules
An overview of the Specialty Coffee Association (SCA) Coffee Skills Program (CSP), its structure, and the key modules that support professional coffee careers.
Internal competitions and learning
How to design and run internal competitions as a tool for barista development, sensory calibration, and continuous learning within a coffee program.
Cash handling and POS systems
How cafés manage cash securely, implement POS (Point of Sale) systems, and integrate technology for smooth financial operations.