Consistency across baristas
How to maintain espresso consistency across different baristas by standardizing workflow, training, and communication.
Customer trust
Customer feedback loops
How to integrate customer feedback into quality control systems to refine coffee production and service.
Corrective action plans
How to design and implement corrective action plans (CAPs) to address quality deviations and prevent recurrence in coffee production and brewing.
Variance reduction and SOPs
How to reduce variability in coffee production and brewing through standardized operating procedures (SOPs).