Cross-functional feedback loops
How to design cross-functional feedback loops that connect producers, roasters, baristas, and customers in a continuous cycle of quality improvement.
Flavor notes
Early Coffee Brewing Tools: Cloth Filters, Simple Pots & Ancient Techniques
Discover pre-industrial coffee brewing methods including cloth filter coffee, simple pot brewing, and direct immersion techniques. Learn how ancient coffee preparation tools laid the foundation for modern brewing innovations.
Flavor wheel and lexicon use
How to use the Coffee Taster’s Flavor Wheel and Sensory Lexicon to describe and evaluate coffee flavors with accuracy and consistency.
Staff training for new items
How to train staff effectively when introducing new menu items, ensuring consistent preparation, confident service, and strong customer engagement.
Signature drink ideation framework
A step-by-step framework for developing signature coffee drinks that balance creativity, flavor harmony, and customer appeal.
Drum vs fluid-bed roasters
Understand the fundamental differences between drum and fluid-bed coffee roasters, including how each affects heat transfer, flavor development, and batch consistency.