Supply shocks and climate impacts
How supply shocks and climate change impacts disrupt the global coffee market, influencing availability, pricing, and long-term sustainability.
Inconsistent flavor
Customer complaint handling
How to establish an effective system for customer complaint handling in coffee businesses, ensuring problems are resolved quickly, fairly, and used as feedback for improvement.
Repeatability across baristas
How to ensure repeatability in coffee brewing across different baristas by standardizing variables, workflows, and communication.
Grinder selection and alignment
How to choose the right grinder for home brewing and why burr alignment is critical for grind quality and consistency.
Distribution methods (stockfleth, OCD tools)
The most common espresso distribution techniques—manual methods like Stockfleth’s move and mechanical tools like OCD—and how they influence puck uniformity.
Common failure modes
The most frequent causes of failed espresso shots, how to recognize them, and how to correct them quickly.