Latte art

Barista and Brewers Cup competitions

Barista and Brewers Cup competitions

An overview of the World Barista Championship (WBC) and World Brewers Cup (WBrC), their competition formats, skills tested, and career relevance for coffee professionals.

Internal competitions and learning

Internal competitions and learning

How to design and run internal competitions as a tool for barista development, sensory calibration, and continuous learning within a coffee program.

Australian flat white culture

Australian flat white culture

The origins, preparation, and cultural role of the flat white, Australia’s most iconic contribution to global coffee culture.

Service standards and hospitality

Service standards and hospitality

How cafés define and implement service standards to deliver consistent hospitality, improve customer loyalty, and enhance brand identity.

Waste reduction in R&D

Waste reduction in R&D

How to minimize waste during research and development (R&D) of new coffee menu items while still fostering creativity and innovation.

Consistency and recipe cards

Consistency and recipe cards

Why recipe cards are essential for consistency in beverage preparation and how they help maintain quality across baristas and shifts.