Cross-functional feedback loops
How to design cross-functional feedback loops that connect producers, roasters, baristas, and customers in a continuous cycle of quality improvement.
Matters coffee
Supplier scorecards and audits
How to use supplier scorecards and audits to evaluate and improve the performance of coffee suppliers, ensuring consistency, transparency, and long-term partnerships.
Cupping schedule and calibration
How to design a cupping schedule for ongoing quality checks and how to run calibration sessions to align tasters’ sensory evaluations.
Cleaning schedules and tools
How to establish proper cleaning schedules for grinders, and which tools and products are best for safe and effective maintenance.
Iterative optimization process
How to use an iterative optimization process to refine coffee recipes through systematic adjustments, measurements, and sensory feedback.
Heat loss and compensation
How heat loss during brewing affects extraction, and what compensation strategies brewers can use to maintain consistency and flavor balance.