Documentation and traceability
How to build robust documentation and traceability systems in coffee operations to ensure quality, compliance, and transparency.
Train staff
Consistency under rush conditions
How to maintain espresso shot consistency during peak service hours, balancing speed, workflow, and quality.
Documentation of house specs
The importance of documenting house brewing specifications and how to create clear, usable references for baristas and staff.
Dose precision and variance control
Why dose precision is critical in brewing, how small errors affect strength and extraction, and strategies for controlling variance in recipes.
Retail display considerations
How retail display choices—lighting, placement, packaging, and turnover—affect roasted coffee freshness and consumer perception.
Responsible alcohol service
How to practice responsible alcohol service in the context of coffee cocktails, balancing guest enjoyment, legal compliance, and safety.